Helpdesk Infrastructure Specialist
Make a splash with us and become part of the world’s largest and most successful global transportation post audit specialist! We believe in a holistic approach to serving our Clients and employees with flexible work schedules and competitive compensation plans.
Email: opportunity@transaudit.com
The Role:
We are seeking a Helpdesk Infrastructure Specialist in the United States to join Trans Audit, the worldwide leader in global transportation post audit services. Our Clients span virtually all industries and include Fortune 500 and Global 1000 entities and privately held companies, most having an international presence.
Our Team:
Trans Audit’s highly skilled team of transportation and logistics experts come from varied backgrounds from shippers, carriers, finance, accounting, and service providers. You will join a global team that is client-centric and works holistically to better serve our clients. We provide monetary returns and greater awareness into client operations by supplying valuable insights allowing for root cause analysis and the ability to correct recurring billing and payment errors.
About Candidate:
- You have an Associate, Bachelor’s degree or experience commensurate with such.
- You have an understanding of Information Systems and be able to provide excellent support to end-users.
- You possess a solid understanding of both on-site and remote hardware and software installations, as well as a basic knowledge of cybersecurity protocols and Microsoft Cloud systems.
- You have experience troubleshooting device issues that end-users may encounter, installing new equipment like PCs and laptops, and offering remote solutions to the company’s staff.
- You have expertise in Windows 10 and 11 Operating Systems, as well as a fundamental understanding of Windows Servers and Microsoft 365 products such as Teams, Power BI, SharePoint, OneDrive, Exchange, and Outlook.
- You have great communication skills and value collaboration and teamwork.
- You are willing to provide knowledge transfer and support to your peers.
- You are flexible and willing to work remotely or in an office setting.
